Best Western Inn of St. Charles - St. Charles, Illinois

Alexander V

Sehr freundlicher Empfang, schneller professioneller Check In. Die Zimmer sind sehr geräumig und verfügen über alles notwendige, die Klimaanlage funktioniert sehr gut, ist allerdings ein wenig laut. Das Bett war hervorragend. Das kleine Gym verfügt über ausreichend Geräte, der Pool war nicht nutzbar. Das Frühstücksbüffet war klein, das Plastikgeschirr für mich sehr gewöhnungsbedürftig. War insgesamt ein zufriedenstellender Aufenthalt.

Astrid H

Das Hotel war sauber, der Komfort erinnerte eher an ein Motel, als ein Best Western Hotel. Der Standard war befriedigend, die Zimmer zwar sauber, aber der Frühstücksraum bestand aus 3 Tischen, die Lobby war sehr klein und wenig einladend.

Trip.com Member

The hotel room was great nice and clean, the staff were very helpful and kind. The room was nice and warm exactly what was needed on a cold day. The room was large and spacious. I would stay here again if in the area.

Victoria Weals

My room was in the newer brick building with interior doorways

The room was nicely furnished and very clean, the bed was comfortable and the air conditioning worked well. The exercise room was very nice.

My only complaint about the room is the desk chair which was very worn and should be replaced. Also, the pool is permanently closed and looks like it has been closed for a while.The breakfast was adequate for a motel in this price range.

The location was a challenge as the motel is not at a traffic light, and it's difficult to get onto the busy main road if you are heading west into downtown St. Charles.

Overall, it was a good value for the price, and I would stay here again the next time I am in St. Charles visiting family..

Eric H

This place is a $h!t hole. Hallways smell like a lived in apartment. The pool has been closed for at least a year with all the weed growth. Our shower head was shooting everywhere and when reported to the night staff, they said they had reported it to management two months prior. The rooms are dirty. The staff was rude when my wife asked them to unlock the "24 hour" gym at 6am in the morning. Having left with our hotel room door shut, when we returned from going out to breakfast our door was wide open and no staff was in sight anywhere within the building. Who knows how long anyone could have came into our room to rummage through our stuff.||I would highly recommend any property but this one regardless of price. This one isn't worth whatever price they charge relative to any "lower grade" hotel. Avoid this place for your own good!

Suzanne O

This Best Western is a dump. It had filthy carpeting in the halls and rooms, the rooms smelled like food and urine. It was so disgusting and unclean we did not stay. We were there for a family gathering and 6 rooms were NOT going to be used here. Filthy and Best Western should close this place down.

Emerald Richardson

Everyone was very nice and professional during my stay. Breakfast was always hot and ready. Room was clean. I would recommend this stay to anyone.

Katy Van Buren

Not worth the money. Old, smelly, & unkept. Especially for the location, it should be shut down. Pictures posted of the rooms, motel, etc. are not even similar to what you have paid for. Also, the curtains were shredded. The absolute worst “hotel” stay I have ever had.