Quality Inn Morris I-80 - Morris, Illinois

Scott cornwell

Horrible front desk service. Left standing at the front desk for 20 and 30 minutes, on several occasions.

Maintenance guy.... doesn't know how to fix jack... see attached Pic. Weeks and weeks of dealing with a sludge filled, poor draining sink.

Internet bumps you off every 2 hrs... frankly, it's just annoying.

Hot water was luke warm for 2 weeks.... almost a deal breaker for wanting to change hotels.

Paid high price for bad everything.

Update: left standing at the desk again for another 15 minutes waiting on the abandoned desk to be manned. Unacceptable. I'm sure he thinks it's a joke, but when you only have one hour a night to play with after working a 13 hour shift, 7 days a week...it's a big deal, and his joke is about as funny as the guy farting in a crowded elevator.

Often smells like a sewer backup, just walking through the hallways.

For the final week of our stay, I had to get towels from the front desk,, and take out our own trash... they used the staffing shortage excuse.

Guess it's time to start asking for a refund...

Smitty

Overall pretty good. I was on the first floor, rooms seemed to be updated not too long ago, but there not perfectly clean (I guess if they where this would be a Hilton and it wouldn't be 100 bucks a night either).
The shower backed up a little bit and the restroom cleanliness could use some work but like I said it's 100 a night (or just under) plus Menards is right down the street. (I'll save $90+ a night and can clean my own bathroom)
The beds where stiff but I find that fine, my coworker said it was a bit rough on his back but the pillows are fuffy and nice, and NO BUGS or stains on the sheets. Im guessing if they had bugs a few years ago there all gone now.
There's a bar in the hotel, music is not heard in the room(we where half way back) so it's nice to have a drink and a short walk to your room.
There's a pool, and yes pool towels, small pool good for kids, no bathroom in pool house it's shared with the pub patrons so be mindful of that. No hot tub, but again, it's a step up from basic hotel.

Kevin Barry

Rooms were mediocre at best. Then a day after checkout, they hit my bank card 3 times for a total of almost $400 on top of the cost of the stay that had already been deducted from my account even though their sign said that it would only hold an additional $10/day. Then when I called to inquire why this had happened, hoping it was a simple mistake, Becky proceeded to tell me that the way their system is set up, it hits different cards different times for different amounts and made it sound like it was all random. When I asked why they didn't put THAT on the sign instead of just saying they hold an extra $10/day, Becky got very angry and literally SCREAMED over the phone "I'M NOT THE ONE THAT WRITES THE PROGRAM!" Between them taking an extra $400 off my card and the employee screaming at ME even though I'M the one that's out the money, I find it to be absolutely piss poor performance coupled with the most unprofessional customer service I've ever experienced in my life! DON'T STAY HERE!!

Daniel S

Check the date of this review! As of my stay on 04.18.24, this hotel has not yet completed some major renovations. The following issues I had may be fixed after the renovations are complete. The internet wifi connection in the room was spotty to non-existent. The helpful lady at the desk could only suggest I move to a different room which I did after realizing I would get no work done. The new room was just down the hall. Even there the wifi was spotty and slow. The shower did not drain and the toilet required several flushes to empty. The continental breakfast was not what I expect from a Quality Inn. It was in a small cramped area and the selections were more like you'd find at a Super 8. I am hopeful they will work out these kinks once the renovation is complete.

Jeffery Stanton

First time and last time I'm staying here. Upside they are remodeling so bed is good but had bugs on desk I had to kill also missing place to put your bag had to put it on floor or bed. From time I got to this place nothing was right from what I was told when I called them the day before to book room WITH THEM NOT APP to when I left and wanted ice for my small cooler ice machine it too was out of order. I'm leaving out 80% of all the things that were wrong. You do what you think is right. I'm not coming back.

Sarah G.

This hotel is filthy. The lobby looks nice, but the rooms are awful. The first room had dead flies and stains on the comforter. The second room has ants crawling up the wall. It's disgusting.

Porter Baird

Overcharged. Said it was $80.00 a night plus taxes after my stay charged $87.00 a night plus taxes! AVOID THIS SCAM!!! Lie and steal from you!!!

Mastercic 01

First off, arrived at the hotel, tried to brush our teeth in the room and the sink was previously clogged. Called front desk, said they’d be there to fix it then told us maintenance was “sick.” We then checked over the rest of the room, sheets were stained, ants on the floor basically ransacking the entire tile. Looked under the mattress, absolute filth. Reported this to front desk, and was switched to another room, with basically the same issues. If you work remote, don’t bother coming here because the wifi does not work either. We were 8 hours from home, and had no choice but to stick it through. Do not come here, EVER.